About
Trustforce is a book about trust in teams, and about the inner work it asks of the person who leads them. Thomas Burénius has led people for close to twenty years, from a grill kiosk and retail to a large logistics operation, and today a large seasonal operation with hundreds of seasonal staff. He writes as a practitioner, as open about his own mistakes as about what has worked.
The book is built around the Six Cs of Trust: Clarity, Consistency, Care, Community, Courage and Commitment. Its last chapters turn inward, to ego as the armor we put on when we feel exposed, to doubt and the loneliness of the role, and to the habits that make it possible to keep leading over the long run. Each chapter ends with things to try, such as a five-minute daily reflection, naming a fear in one honest sentence and listing your own warning signs.